FREQUENTLY ASKED QUESTIONS
Click question at left to see answer
You are welcome to email me if your question is not covered here
battery AMB transponders AMB battery replacement AMB transponder repair AMBrc transponder repair AMB20 transponder repair AMB transponder battery change AMBrc transponder battery change AMB20 transponder battery change AMB transponder battery replacement AMBrc transponder battery replacement AMB20 transponder battery replacement AMBrc3 handout transponder tranx160 AMB tranx160 tranx 160 tranx260 tranx 260
1 How long do repairs take?
Usually repairs take 5-7 days, excluding postage time.
This includes testing time.
2 How long does mailing take?
Within Australia only a few days or next day if Express Post is used.
Worldwide postage usually takes about 10 working days.
3 How do I send my transponders?
Australian clients
I recommend using Registered or Express Mail
See Austraila Post for details
Worldwide clients
please use standard Air Mail and on Customs Declaration state...
"2nd hand electronics sent for repair and return"
Please consider the items are used and not working when stating a value.
Items valued $1,000 or above may be delayed in Australian Customs
and require clearance paperwork from you and extra cost to cover customs duty.
I DO NOT accept items via DHL
4 What is the postal address?
Jeff Chandler
2 Reedan Street
Everton Park 4053
Brisbane
AUSTRALIA
5 How do I contact you?
Send me an email and I will answer promptly (within 24hrs)
or
telephone +61 7 3355 7476 day or evening
if no answer try mobile number 0418 783 201
I'm in Australia and my local time is GMT +10
Please check time at GMT before phoning to ensure you do not call in the middle of the night
6 How do I make payment?
Payment is not required until after I have received your transponders
Australian clients wishing to pay by non-electronic method such as cheque or money order
may wish to send payment with transponders to save time
Quotes are available upon request
Australian clients I prefer Bank Transfer
but I do accept
 |
Cheques (pending bank clearance)
Australia Post Money Orders
Cash (at pick-up only)
Worldwide clients I prefer
|
but I do accept
SWIFT
Bank Transfers
7 What batteries are fitted?
AMB20
Ni-mH cell provides 20+ runtime from a 16 hour charge
Note: original AMB20 batteries are Ni-Cd and require a different charging method to Ni-mH batteries.
You will be provided with the new methods at time of battery replacement.
AMBrc
Ni-mH cell - same as original battery but rated with a longer life expectancy.
Charging method remains the same.
AMB400
Ni-mH cell
Note: original AMB400 batteries are Ni-Cd and require a different charging method to Ni-mH batteries.
You will be provided with the new methods at time of battery replacement.
AMB Tranx 160
Ni-mH similar to original but with higher capacity
Charge method remains the same
Note - newly fitted battery will take several charge cycles to reach full capacity
AMB Tranx 260
Ni-mH similar to original but with higher capacity
Charge method remains the same
Note - newly fitted battery will take several charge cycles to reach full capacity
8 AMB warranty?
Most current model AMB transponders usually have a 3 year manufacturer warranty
If you are the original purchaser of the AMB transponders then you are covered by the AMBi.t. warranty.
In Australia contact info@amb-australia.com or phone 02 9546 2606 to confirm warranty status.
Worldwide contact your nearest AMB agent to confirm warranty status.
You will need to quote the serial numbers from the transponders.
I will repair transponders in and out of AMB warranty
but I recommend you take advantage of their warranty were possible
AMB warranty is voided if repaired by me
AMB 20 & AMB 400
These are well out of warranty and no longer supported by AMB
Transponder Services warranty
All new batteries have a 12 month warranty
Used AMB20 transponders have a 6 month warranty on signal